Upon completion of this workshop, participants will be able to:

1. Effectively incorporate relevant Key Performance Indicators (KPIs) for each job in alignment with the organization's goals.

2. Gain a thorough understanding of creating competency models tailored to your organization.

3. Utilize a balanced scorecard to enhance organizational performance.

4. Collaborate on developing strategic objectives, meaningful performance measures, and achievable targets.

5. Support your team in constructing a KPI-based Performance Management system.

6. Proactively anticipate obstacles and develop solutions for a smooth implementation.

7. Involve leaders and employees in the planning process and goal setting.

8. Establish a connection between individual performance, the company's strategic objectives, training & development opportunities, rewards, and career progression.

This course is recommended for:

• Teams or individuals with performance management responsibility.

• Senior managers or leaders who are establishing, leading, and managing performance management programs and systems.

• Managers, planners, and analysts who are part of a strategic planning and management team seeking the best practical ideas for improving organizational performance.

• Human Resources Professionals.

• Employees who have been tasked to plan, develop, or improve dashboards, KPI scorecards, business processes, program and project management, portfolio management, or other measurement systems,

• Managers, planners, or analysts who are involved with defining performance measures or complying with regulatory and other reporting requirements

• Budget analysts who need performance information to formulate budgets and evaluate programs

Module 1: Strategic Planning

• Environmental Analysis

• Vision and Mission Statements

• Organizational Values

• Organizational Goals, Objectives, and Plan of Action (POA)

Module 2: Competency Models and Matrices 

• Core / Organizational Competencies

• Leadership Competencies

• Technical / Functional Competencies

Module 3: Architecture of Performance Management System

• Overview of the Performance Management System (PMS)

• Goal Setting

• Coaching & Support

• Performance Appraisal Tools

• Continuous Improvement

• Rewarding

Module 4: Setting Objectives and KPIs

• Objectives Formulation and Cascading

• SMART Objectives Decomposed

• KPI Selection and Documentation

• Leading and Lagging KPIs

Module 5: Strategy Management and BSC

• The Role of the Balanced Scorecard

• How to Use a Balanced Scorecard

• Strategic Map Formulation

• Performance Management as a Gap-closing Strategy