In today's fast-paced, globalized business environment, effective communication is essential to personal and organizational success and growth.

Hence, it is essential to develop effective communication skills to communicate clearly, whether in writing, verbally, or visually, and succeed professionally in today's fast-paced business world. In this workshop, participants will be equipped with the essential knowledge and skills to communicate effectively in a business environment. This will enable them to build strong professional relationships, negotiate effectively, and adapt their communication approach to diverse personalities and cultural contexts.

Quick Overview: 

• This Workshop is Online Interactive Live Sessions Using Zoom

• Duration: 15 Hours 

• Number of Sessions: 3 Weeks - 5 Sessions (3 Hours Each)

• Two sessions per Week (from 8:00 PM till 11:00 PM - KSA Time)

1. Senior Executives: C-suite executives, directors, and senior managers who are instrumental in setting organizational strategies, leading major initiatives, and representing the company at high-level engagements.

2. Mid-Level Managers: Professionals in managerial positions responsible for leading teams, coordinating projects, and representing their departments within the organization. This includes managers in operations, marketing, finance, and human resources.

3. Sales and Marketing Professionals: Those involved in sales, account management, business development, and marketing roles, where effective communication directly influences client relationships, negotiations, and brand representation.

4. Human Resources Personnel: Individuals responsible for talent acquisition, employee relations, training and development, and organizational communication within the HR function.

5. Customer Service Representatives: Professionals focused on delivering exceptional customer experiences, handling client inquiries, and resolving issues through effective verbal and written communication.

6. Business Development Professionals: Individuals engaged in expanding business opportunities, fostering partnerships, and negotiating deals with clients, suppliers, or other stakeholders.

7. Entrepreneurs and Small Business Owners: Individuals running their own businesses or startups who need to master various communication skills to build their brand, negotiate contracts, and engage with clients and partners.

8. Entry-Level Employees: Individuals who are new to the workforce and are looking to establish a strong foundation in business communication. This could encompass recent graduates, interns, and individuals transitioning into professional roles.

9. Professionals at all levels who seek to enhance their business communication skills. It is beneficial for individuals working in corporate settings, small businesses, or any industry where effective communication is crucial for success.

Upon completion of this workshop, participants will be able to:

• Understand the importance of effective communication in achieving business goals and personal growth.

• Identify the different types of business communication and their appropriate uses.

• Differentiate between effective and ineffective communication practices.

• Describe the communication process and common barriers to successful communication.

• Develop skills for writing clear, concise, and professional business documents (emails, memos, reports, proposals).

• Apply active listening techniques to improve understanding and build rapport.

• Deliver impactful presentations using effective structuring, delivery techniques, and visual aids.

• Lead and participate effectively in meetings by setting agendas, taking minutes, and utilizing negotiation basics.

• Identify and adapt communication styles to build rapport and overcome challenges with different personalities.

• Utilize negotiation strategies like active listening, BATNA development, and effective communication to reach win-win agreements.

Module 1: Introduction to Business Communication

• Importance of communication in business

• Different types of business communication (written, verbal, visual)

• Effective communication vs. ineffective communication

• The communication process and overcoming barriers

Module 2: Written Communication 

• Providing a Comprehensive Overview of Business Writing Basics

• Diving into Email Writing Best Practices and Etiquette

• Exploring Different Business Documents and their Purpose and Structure

  
  

Module 3: Verbal Communication

• Active Listening

• Public Speaking

• Meetings

Module 4: Dealing with Different Personalities

• Understanding Communication Styles

• Identifying communication styles in others

• Adapting Your Communication Approach

• Tailoring communication for different personalities

• Building rapport and overcoming communication challenges

  
  

Module 5: Negotiation Skills

• The Negotiation Process

• Win-win negotiation strategies

• Effective communication during negotiations

• Negotiation Techniques

• Making concessions and reaching agreement

• Dealing with Difficult Negotiators

  
  

Module 6: Additional Skills

• Business Etiquette

• Professionalism in communication

• Phone communication skills

• Meeting etiquette (in-person and virtual)

• Understanding cultural differences in communication styles

• Adapting communication for a global audience

• Building Relationships

• Networking and building rapport

• Giving and receiving feedback effectively